Cancellation and Refund Policy

Last updated 7 November 2026. Operated by Yash Kumar Advisory (VaanarStack). Contact: yash.kumar@vaanarstack.com

This policy applies to payments on apps.vaanarstack.com, our marketing-audit software: the one-time Starter Pass and paid subscriptions. It is separate from the policies of vaanarstack.com, which cover different (educational and consulting) products.

1. Payments and billing

The Starter Pass is a one-time payment (₹199, or US$5 outside India) that unlocks a workspace's first audits: 1 Google Ads audit, 1 Meta Ads audit and 3 landing-page audits. Its audits can be run for 90 days from the date of purchase; any not run by then lapse. It never renews and can be bought once per workspace.

Subscription plans (Pro and Scale) are billed monthly in advance through our payment gateway, Razorpay, and renew automatically until cancelled. Prices in INR include applicable GST; prices in USD exclude any taxes that apply in your country.

2. Cancelling your subscription

You can cancel at any time from Settings → Billing & pricing in your account, or by emailing yash.kumar@vaanarstack.com. On cancellation:

• Your subscription stops renewing, so you are not charged again.
• You keep access to your paid plan until the end of the billing period you have already paid for.
• At the end of that period weekly audits stop and the workspace keeps the reports already produced; your data is retained per our Privacy Policy unless you delete it.

3. Refunds

All payments are non-refundable: the Starter Pass, whether or not its audits have been used or have lapsed, and subscription fees. We do not provide pro-rated refunds for the unused portion of a billing period after cancellation — you simply keep access until the period you have paid for ends. The Starter Pass is the low-cost way to evaluate the product before subscribing.

The one exception is a billing error — for example, a duplicate charge, or a charge taken after a valid cancellation. In that case we refund the incorrect amount in full.

4. How to request a refund

Email yash.kumar@vaanarstack.com within 30 days of the charge, from the address on your account, with your payment reference. We respond within 2 working days. Approved refunds are returned to the original payment method within 7 working days (your bank may take an additional 5–7 days to post it).

5. Governing law

This policy is governed by the laws of India, and the courts of Ranchi, Jharkhand have exclusive jurisdiction over any dispute.